Let us talk about a pretty common problem that could happen to everyone at anytime-internet problems. It is very beneficial for you to be informed on how you should go deal with your own internet connection problem just before you pick up the phone and start whining about it. You might just be undergoing a minor problem that you simply can fix.
The first thing that you should do is to determine whether the issue is in your end or in the end of your internet company. Of course you can always do something if the problem is on your end but if it’s not then you can call them up. For difficulties in your end that may be out of your control, you can contact us at fast computer repair. Las Vegas Computer Users Liberation Team.
Now you basically need to know if you’re having a dial up connection or a broadband connection. A dial up connection makes use of a phone while a broadband connection doesn’t necessarily need a phone for you to be able to connect to the Web.
When you have a dial up connection then try to follow these actions: Check if the computer is having a squealing sound, if it doesn’t, then check that the modem is plugged into the telephone line at both end. Also make sure that your cables and wires aren’t tangled or damaged especially when you have youngsters and pets around. Next thing you should do would be to check and see if your telephone line is having a dial tone and that you simply can make a call without having any static. If your phone is working, the last thing you need to do is to reenter your username and password and be certain that your caps lock key is turned off.
When you follow all these actions in your dial up internet connection and you still can’t connect to a browser, then it is time for you to call up your internet service provider. It is always better to be sure that you simply do not have a issue on your end prior to you call them up.
But if you are having a broadband internet connection, follow these actions: Check on all of the wires and cables connected from your PC to your modem and vice versa. Be sure that every thing is attached properly and there are no damages. After that, check on the status of the lights inside your modem. Try to see if all of the lights in your modem are solid. If some of them are flashing or not turned on then you better call your internet service provider. Specifically observe the service light of your modem.
An agent would usually help you out as soon as you call up your internet service provider. Try to be patient as some of them may not be as good and as beneficial as you think they are. Build rapport with them by calling them by their names as they give it to you. Explain to the problem politely and do not try to make them nervous as most of these agents are not Americans and they might be very nervous as they speak with us.
Tell them that you have already checked on the lines and that you have already re-entered your username and password. Go through the trouble shooting process that they will instruct to you because they’re all following a well structured troubleshooting guide.
If you were able to go through the entire troubleshooting steps yet the internet problem exist then ask them to please escalate the problem to a much better technical support agent. If they become rude and unhelpful then ask them that you’d like to speak with their team leader or supervisor. And if worse comes to worst that they won’t let you talk to a supervisor or team leader then you better have the service disconnected.
You can always shift to a much better internet service provider which caters to your needs and even sends you a technician right to your doorsteps if everything becomes too technical that you can’t manage it. Remember that you are paying for it and you’ve every right to be connected with the world through the Web.
Las Vegas Computer Users Liberation Team specializes in Business Computer Repair in Las Vegas and has a reputation for having satisfied clients. They provide dependable, quick, top-notch service That nobody in Las Vegas can compete with. You can check out their website at http://vegascult.com/